Terms & Conditions

1. Definitions

For the purposes of these Terms & Conditions, the following terms shall have the meanings set out below:

• "game77", "we", "us", "our" — refers to the game77 online gaming platform operating at game77.onl and its affiliated operating entities.
• "Player", "you", "your" — refers to any natural person who accesses, registers on, or uses the game77 platform.
• "Platform" — refers to the game77 website at game77.onl, including all pages, features, game lobbies, mobile interfaces, and associated services.
• "Account" — refers to the registered player account created through the game77 registration process.
• "Real Money Gaming" — refers to any game, bet, or wager placed using actual funds deposited into a game77 wallet.
• "Bonus" — refers to any promotional credit, free spin, cashback, or other incentive offered by game77 to registered players under applicable promotional terms.
• "Wagering Requirement" — refers to the total amount a player must wager before bonus-derived winnings become eligible for withdrawal.
• "KYC" — refers to Know Your Customer identity verification procedures required under anti-money laundering obligations.
• "PAGCOR" — refers to the Philippine Amusement and Gaming Corporation, the primary regulatory body overseeing gaming operations in the Philippines.
• "Philippine Peso (₱ / PHP)" — refers to the official currency of the Republic of the Philippines, which is the primary transactional currency on the game77 platform.

2. Acceptance of Terms

By creating an account, accessing the game77 platform, or placing any wager, you unconditionally accept these Terms & Conditions, the game77 Privacy Policy, the Responsible Gaming Policy, and any game-specific rules applicable to the games you play.

These Terms & Conditions constitute a legally binding agreement between you and game77. Your continued use of the platform after any amendment to these Terms shall constitute acceptance of the amended Terms.

These Terms apply to all residents and users accessing game77 from within the Philippines. Players are solely responsible for ensuring that their use of the platform is lawful in their jurisdiction of residence.

3. Eligibility

To be eligible to register and maintain an account with game77, you must satisfy all of the following conditions:

• You are at least 21 years of age at the time of registration and at all times during your use of the platform.
• You are a natural person, not a corporation, trust, partnership, or other legal entity.
• You are legally permitted to participate in online gaming in your jurisdiction of residence.
• You are not accessing the platform from a jurisdiction where online gaming is explicitly prohibited by applicable law.
• You have not been previously excluded, suspended, or banned from the game77 platform or any affiliated platform.
• You are not a current employee, contractor, officer, director, or immediate family member of game77 or its affiliates, game providers, payment processors, or technology partners.

game77 reserves the right to request identity documentation at any time to verify eligibility. Accounts that fail to satisfy eligibility requirements will be suspended pending review and may be permanently closed.

4. Account Registration

Each player is permitted to hold one (1) account only on the game77 platform. The creation of multiple accounts by a single individual, whether using the same or different personal details, constitutes a serious breach of these Terms and will result in the suspension or permanent closure of all associated accounts and forfeiture of all account balances.

When registering your game77 account, you agree to:

• Provide accurate, complete, and current personal information at the time of registration, including your full legal name, date of birth, residential address in the Philippines, and valid contact details.
• Maintain and promptly update your account information to ensure it remains accurate and current at all times.
• Not use false identities, aliases, or another person's personal details for the purpose of registering or operating an account.
• Not register on behalf of any third party or allow any third party to use your account.
• Complete game77's Know Your Customer (KYC) verification process when requested, which may require submission of a valid government-issued identification document and proof of address.

game77 reserves the right to decline any registration application without providing specific reasons. Account approval is at game77's sole discretion.

5. Account Security

You are solely responsible for maintaining the confidentiality and security of your game77 account credentials, including your email address and password. game77 strongly recommends that players:

• Use a unique, strong password that is not reused across other platforms or services.
• Enable two-factor authentication (2FA) via SMS to your registered Philippine mobile number.
• Never share account login credentials with any third party, including family members or friends.
• Log out of the game77 platform when using shared or public devices.
• Immediately notify game77 support if you suspect unauthorized access to your account.

game77 shall not be liable for any loss or damage arising from your failure to safeguard your account credentials, or from unauthorized access to your account caused by your own negligence. Any activity conducted through your account is your sole responsibility unless you have notified game77 of unauthorized access prior to such activity.

6. Deposits

game77 accepts deposits from registered players via the following approved payment methods:

All deposits must be made from payment accounts registered in your own name. game77 does not accept deposits from third-party payment sources. Deposits made from accounts not matching your registered game77 identity may be reversed and the associated account suspended pending KYC review.

game77 reserves the right to refuse, hold, or reverse any deposit that it reasonably suspects is associated with fraudulent activity, bonus abuse, money laundering, or any other violation of these Terms.

7. Withdrawals

Withdrawal requests at game77 are subject to the following conditions:

• Minimum withdrawal amount: ₱200 per transaction.
• Identity verification: Full KYC verification must be completed before any withdrawal is processed. game77 reserves the right to request additional documentation for withdrawals exceeding ₱50,000 per transaction.
• Processing time: Verified accounts typically receive GCash and Maya withdrawals within approximately 15 minutes. Bank transfer withdrawals may take 1–3 business days.
• Withdrawal method: Withdrawals will generally be processed to the same payment method used for your most recent deposit. game77 may, at its discretion, use an alternative supported method.
• Active bonus requirements: If a player has an active bonus with an outstanding wagering requirement, withdrawal may not be permitted until the wagering requirement has been fully satisfied, unless the player forfeits the bonus balance.

game77 reserves the right to delay withdrawal processing for a reasonable period for the purpose of completing identity verification, fraud checks, or AML compliance review. Players will be notified of any delay via their registered email address.

8. Bonuses & Promotions

game77 may, from time to time, offer bonuses, free spins, reload offers, cashback promotions, and other incentives to registered players. The following general terms apply to all promotions unless a specific promotion's terms state otherwise:

• All bonuses are subject to wagering requirements that must be met before bonus-derived winnings can be withdrawn. Wagering requirements will be clearly stated in each promotion's specific terms.
• Only one promotional offer may be active at any given time per account, unless explicitly stated otherwise by game77.
• Bonuses are non-transferable and have no cash value until all applicable wagering requirements have been fully met.
• game77 reserves the right to modify, suspend, or terminate any promotion at any time, provided that existing bonus balances and their applicable wagering requirements remain honored.
• Any attempt to exploit, abuse, or manipulate promotional offers — including bonus stacking, multi-accounting, or use of prohibited betting patterns — will result in cancellation of all associated bonuses and may result in account suspension.
• Bonus offers are intended for recreational use only. Systematic bonus exploitation for profit is prohibited.

Free spins awarded as part of any promotion are subject to the terms of the specific promotion under which they were issued, including any applicable wagering requirements on resulting winnings.

9. Game Rules & Fair Play

All games available on the game77 platform operate in accordance with their respective published rules and, where applicable, independently certified Random Number Generator (RNG) systems or certified live dealer procedures.

• Published Return to Player (RTP) rates represent theoretical long-term expected returns and do not guarantee specific outcomes in any individual gaming session.
• Live dealer games are streamed from licensed studios and are subject to the rules and procedures of those studios, as well as applicable game77 platform rules.
• Sports betting odds are subject to change prior to the settlement of bets. game77 reserves the right to void bets in circumstances of obvious pricing error, system malfunction, or match abandonment in accordance with sportsbook-specific rules.
• In the event of a technical malfunction or disconnection during gameplay, game77 will make reasonable efforts to reconstruct game state from server-side logs. The outcome recorded on game77's servers shall be definitive.
• game77 does not manipulate game outcomes in any manner. All certified RNG engines operate independently of game77's control.

10. Prohibited Conduct

The following conduct is strictly prohibited on the game77 platform. Engaging in any prohibited activity may result in immediate account suspension, permanent closure, and forfeiture of account balances:

• Creating or operating more than one account on the game77 platform.
• Using fraudulent, stolen, or unauthorized payment methods to fund an account.
• Providing false personal information during registration, identity verification, or at any other time.
• Engaging in collusion with other players to gain an unfair advantage in multiplayer games.
• Using automated software, bots, algorithms, or any other artificial means to interact with or gain advantage on the game77 platform.
• Engaging in match-fixing, insider information exploitation, or any form of sports betting fraud.
• Attempting to circumvent or exploit any technical vulnerability in the platform.
• Engaging in any activity that constitutes money laundering, fraud, or financing of illegal activities through the game77 platform.
• Accessing the game77 platform from a jurisdiction where online gaming is illegal.
• Allowing or facilitating another person to access your game77 account.

11. Intellectual Property

All content on the game77 platform — including but not limited to the game77 brand name, logos, visual design, user interface elements, graphics, text, software, game assets licensed to game77, and any other materials accessible through the platform — is the intellectual property of game77 or its respective licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the game77 platform solely for your personal, non-commercial entertainment purposes. This licence does not permit you to:

• Copy, reproduce, distribute, or publicly display any game77 content without prior written consent.
• Modify, reverse-engineer, decompile, or create derivative works from any game77 platform software or content.
• Use the game77 brand, name, or logo in any manner that implies endorsement or affiliation without authorisation.

12. Privacy & Data Protection

game77 collects, processes, and stores personal data in accordance with the game77 Privacy Policy, which is incorporated into these Terms & Conditions by reference. By registering on game77, you consent to the collection and processing of your personal data as described in the Privacy Policy.

game77 will not sell your personal data to third parties. Data may be shared with game providers, payment processors, KYC verification services, and regulatory authorities solely to the extent necessary to operate the platform, process transactions, comply with legal obligations, and detect or prevent fraud.

For full details on how game77 handles your personal data and your rights as a data subject under Philippine law, please review the game77 Privacy Policy.

13. Responsible Gaming

game77 is committed to promoting responsible gaming among all registered players. The platform provides the following responsible gaming tools, which are available to all account holders at no charge:

• Deposit Limits: Players may set daily, weekly, or monthly deposit limits on their account, which take effect immediately upon configuration.
• Session Time Notifications: Players may configure notifications to alert them when a specified duration of continuous play has been reached.
• Cooling-Off Period: Players may request a temporary cooling-off period of 1 to 30 days during which their account will be suspended and they will be unable to access gaming services.
• Self-Exclusion: Players may request permanent self-exclusion from the game77 platform. Self-exclusion is processed immediately and is irreversible for a minimum period of 6 months.

game77 strictly enforces the 21-year minimum age requirement. Any player who believes they may have a gambling problem is encouraged to contact our 24/7 support team and make use of the responsible gaming tools available in their account settings.

14. Limitation of Liability

To the maximum extent permitted by applicable Philippine law, game77 and its affiliates, officers, directors, employees, game providers, and technology partners shall not be liable for:

• Any direct, indirect, incidental, special, consequential, or punitive loss or damage arising from your use of, or inability to use, the game77 platform.
• Any interruption, suspension, delay, or failure of the platform due to technical issues, scheduled maintenance, force majeure events, or causes beyond game77's reasonable control.
• The accuracy, reliability, or completeness of any information displayed on the platform, including odds, jackpot figures, and RTP data, except as expressly warranted.
• Any losses arising from your failure to maintain the security of your account credentials.
• Any losses arising from your participation in real-money gaming on the platform.

Nothing in these Terms shall exclude or limit game77's liability for death or personal injury caused by its negligence, or for fraud or fraudulent misrepresentation, to the extent that such exclusion or limitation is prohibited by law.

15. Account Suspension & Termination

game77 reserves the right to suspend, restrict, or permanently close any player account at any time, with or without notice, in the following circumstances:

• Breach of any provision of these Terms & Conditions.
• Providing false, incomplete, or misleading personal information.
• Engaging in any prohibited conduct as described in Section 10.
• Reasonable suspicion of fraudulent activity, money laundering, or criminal conduct.
• Failure to complete KYC verification within a specified timeframe.
• At game77's sole discretion for reasons of business or regulatory compliance.

Players may also voluntarily close their game77 account at any time by submitting a closure request to game77 support. Upon account closure, any withdrawable balance will be processed in accordance with the standard withdrawal procedures, subject to completion of all applicable verification requirements.

16. Governing Law & Dispute Resolution

These Terms & Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.

In the event of any dispute arising from or in connection with your use of the game77 platform or these Terms, you agree to first contact game77 support to seek an amicable resolution. game77 will use reasonable efforts to resolve disputes within 30 business days of receiving written notice of a dispute from the affected player.

If a dispute cannot be resolved through the internal dispute resolution process, either party may seek resolution through the appropriate courts of competent jurisdiction in the Philippines.

17. Amendments to These Terms

game77 reserves the right to amend, modify, or replace any part of these Terms & Conditions at any time. Notice of material amendments will be provided to registered players via email to their registered email address and/or by displaying a prominent notice on the game77 platform for a period of not less than 7 days prior to the effective date of the amendment.

Your continued use of the game77 platform after the effective date of any amendment constitutes your acceptance of the amended Terms. If you do not agree to an amendment, you must cease using the platform and contact game77 support to close your account before the effective date of the amendment.

The date of the most recent revision to these Terms is displayed at the top of this document. It is your responsibility to review these Terms periodically to remain aware of any updates.

18. Contact Information

If you have questions, concerns, or complaints regarding these Terms & Conditions or the game77 platform, please contact our support team through the following channels:

• Support Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24 hours a day, 7 days a week, including all Philippine public holidays, via the game77 platform.
• Response Time: Live chat responses within 2 minutes average. Email acknowledgement within 1 hour.

For responsible gaming support, self-exclusion requests, and account closure, please use the dedicated responsible gaming tools available in your account settings or contact our support team directly.